Contact Registry

Last updated: November 15, 2025

Registry Contact

The registry support team is available to assist with licensing inquiries, compliance questions, and regulatory information. Contact us for provider verification, licensing status updates, or registry documentation.

Contact Information

Registry Inquiries

Email: registry@keepgreenvillegreen.com
Response Time: Within 24–48 hours

Provider Applications

Email: providers@keepgreenvillegreen.com
Response Time: Within 48–72 hours

Technical Support

Email: support@keepgreenvillegreen.com
Response Time: Within 24 hours

Regulatory Matters

Email: compliance@keepgreenvillegreen.com
Response Time: Within 48 hours

Registry Support Services

Licensing Information

  • Provider licensing status verification
  • Regulatory compliance documentation
  • Responsible gaming resource access
  • Registry technical support
  • Registry improvement suggestions

For Licensed Operators

  • Registry listing applications
  • Licensing documentation submission
  • Compliance status updates
  • Regulatory verification assistance
  • Registry integration support

Regulatory Inquiries

  • Licensing framework information
  • Compliance standard documentation
  • Regulatory partnership requests
  • Industry data and statistics

Registry FAQ

How are providers listed in the registry?

The registry exclusively documents providers licensed by the UK Gambling Commission (UKGC). Listing criteria include current licensing status, regulatory compliance, and verification against official UKGC databases.

Is registry information verified?

Yes. All registry information is verified against official UK Gambling Commission databases and regulatory documentation. The registry maintains independence from listed operators.

How often is the registry updated?

The registry undergoes regular updates to maintain current licensing status, compliance information, and regulatory documentation for all listed providers.

Can operators apply for registry listing?

Yes. Licensed operators may apply for registry inclusion by submitting current UKGC licensing documentation and compliance verification for review and approval.

Response Times

The registry support team aims to respond to all inquiries promptly:

  • Registry Inquiries: 24–48 hours
  • Technical Issues: 24 hours
  • Provider Applications: 48–72 hours
  • Regulatory Matters: 48 hours
  • Urgent Compliance Issues: Same day (when feasible)

Operating Hours

Registry support is available Monday to Friday, 9:00 AM – 5:00 PM (GMT). Communications received outside business hours are processed the following working day.

Data Protection

All information provided is handled in accordance with our Privacy Policy and UK GDPR regulations. Personal data is never shared with third parties without explicit consent.

Registry Feedback

We welcome suggestions for registry improvements and regulatory information updates. Your feedback helps maintain the accuracy and usefulness of the UK gaming provider registry.